A surfer rides a powerful sunlit Atlantic wave with the rugged South West coast behind.
AI-generated image

Search & reputation / South West

Make your
own breaks.

Help people find your business, understand your services and get in touch.

Get a free look at your online presence

With a website or without one. We’ll reply within one working day.

Find your starting point

01 / Sound familiar?

Good at what you do.
Clear when they look?

Clear details, direct answers and an easy way to get in touch.

Start with the details that help someone choose you.

Find your starting point

02 / Profiles, search and reviews

Get the facts straight.
Build from there.

Start with the essentials. Build a stronger presence with regular care.

Google Business Profile

Show accurate hours, contact details and services when people find you on Google.

Explore Business Profile

Start

Check eligibility, fix your details and take control of your profile.

Go further

Keep services, photographs and seasonal details current with regular profile updates.

Reviews & reputation

Turn completed work into honest feedback and keep your business details consistent.

Explore reviews & reputation

Start

Set up review requests and reminders, ready for you or us to manage.

Go further

Keep listings current and connect review requests to your existing systems.

Your accounts stay yours. Agree the work and support before we begin.

Get your free look

03 / A clear plan

Find the first fix.
Make it count.

Choose the changes that make your business clearer and easier to contact.

  1. 01

    Look together.

    Check your website, profiles and listings against your business details.

  2. 02

    Agree the work.

    Agree the work, price and plan before we begin.

  3. 03

    Put it in place.

    Approve the facts and wording. We make changes and test the enquiry routes.

  4. 04

    Keep it current.

    Take the handover, or keep improving with regular support.

A clear start, with support that grows around your business.

Find your first improvement

04 / A practical example

Clear details.
Easy next steps.

One clear answer. A review request ready when the job is done.

Concept / Alder & Flow

01 / Answer the first question

Website concept
Alder & FlowPlumbing & bathrooms
A basin and tap in the fictional Alder & Flow website concept.

Here to help

Do you work in my area?

Plumbing in Braunton, Croyde and Woolacombe.

Send your postcode. We’ll take it from there.

Tell us about the job
Your website makes the next step clear.Photography is AI-generated.

02 / Follow through after the job

Alder & FlowMessages · Concept

After the job

Thanks for choosing Alder & Flow. We hope everything’s working well.

Would you share your experience? We’d love to hear how we did.

Leave a review

Example request. No review or rating is shown.

A friendly request, ready when the work is done.

An invented business. Website and message examples, not client work or customer reviews.

Let’s look at your business

05 / Around your business

Clear information.
A better next step.

See how the same work fits the way you do business.

06 / Before you get started

A few
straight answers.

Clear answers before you decide.

Ask your own question
Can I start small and manage things myself?

Yes. We can put the essentials right and show you how to manage them. Light support can keep profiles accurate, make scheduled website improvements or help send review requests. Fuller work adds regular content, listings and replies. We agree the support and any continuing software costs in your proposal.

Who owns the accounts and approves changes?

You keep control of your accounts and approve the facts and content. We use authorised access. If someone else holds your profile, we help establish the right access and identify verification or ownership issues before work begins.

Do I need a website or a shop front first?

You can start with a free look either way. A business that visits customers may qualify for a Business Profile without a shop front; we check eligibility and the appropriate address settings. Individual holiday rentals follow different rules, so we focus on the search and listing routes that fit the business.

What about appearing in AI answers?

We make service information clear, answer customer questions and check that pages can be found and indexed. Google’s AI features use the same search fundamentals. We review relevant AI answers alongside search and enquiry information; each search service chooses the sources it includes.

How do review requests and replies work?

We agree which customers can be contacted and give them the same opportunity to share an honest experience, with a working opt-out. We can connect requests to your completed-job routine and prepare replies for approval. We never offer rewards for reviews or filter invitations by expected rating.

How will I know what’s been done?

You’ll see the agreed changes and what they improve. With ongoing support, we review search information and the enquiries you record, then choose the next priority. The proposal sets the reporting schedule and separates setup, care, software, connections and any larger website repairs.

Your next move

Get a free look at
your online presence.

With a website or without one.

Tell us your business name. We’ll suggest what to fix first.

We review what you have: website, profiles, search results, reviews and social.

We’ll reply within one working day.
No obligation. A clear place to start.

Whichever you’d prefer us to use.

How we handle your information: read the privacy notice.

Get your free look